US Mechanic Services
Better repair experiences for shops and the drivers they serve.
USMS helps repair shops run each job from check-in through payment, while vehicle owners can follow, approve, and pay for their repair in one place.
For repair shops
Request accessFor vehicle owners
Create a free accountShops start with a 30-day Professional trial. Vehicle-owner accounts are free.
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For repair shops
Owners, service advisors and technicians working from the same order. Shops start with a 30-day Professional trial.
- Repair orders from intake through payment
- Digital inspections with photos
- Customer approvals on estimates
- Invoices and payment links for card payments
- Customer communication on every job — texts only to customers who opt in
For vehicle owners
When your shop uses USMS, see the work, decide on it and pay for it without playing phone tag. Customer accounts are free.
- Track your repair’s status
- Approve the work you want done
- Pay online
- Keep your vehicle’s service history in one place
- Optional text updates, only if you opt in
Everything a shop needs, from check-in to paid
Built for independent repair shops. What each plan includes is on the pricing page.
Repair orders
One record per job, from check-in to paid. Take walk-ins, phone customers and QR check-ins at the counter, then move the job through each status while the customer follows along.
Digital inspections with photos
Work through a checklist on a phone or tablet, mark each item pass, attention or fail, attach photos, and send the customer a clear report. Anything that needs work becomes a recommendation on the order.
Estimates customers approve and sign
Send the estimate as a link. The customer approves or declines each item and signs on their own phone, and the approval is recorded on the order.
Invoices and card payments
Turn the finished order into an invoice and send a payment link. Customers pay by card through Stripe, straight to your shop’s account, or you record cash and cheques.
Customer messaging
Every order has its own message thread, so questions and answers stay with the job instead of scattered across phones and voicemail. Customers who opt in can also get text updates.
AI Shop GuideAI
On the Business plan and above, describe the job and get an AI-generated plan: procedure steps, torque and fluid guidance, and a parts list. Everything it writes is labelled AI — review it before quoting or performing work.
OE part-number candidates
On the Business plan and above, OE catalog part-number candidates, when available for the selected vehicle.